← Meet Shafic

Professional profile

Ugandan hospitality professional with barista and assistant store management experience at Caribou Coffee in Riyadh. Brings coffee preparation skills, attentive guest service, operational responsibility, and a background in social media management for travel companies.

Coffee & hospitality experience

Caribou Coffee · Riyadh, Saudi Arabia
Progressed from junior barista to assistant store manager in 2023.
Experience at Granada Mall and Qourtuba Road locations.

• Provided warm, efficient guest service, tailored recommendations, and personal attention during busy shifts.
• Supported daily store operations and coordination between front of house and back of house.
• Managed stock levels, conducted inventory audits, minimised waste, and maintained ingredient availability.
• Oversaw routine espresso equipment cleaning, maintenance, calibration, and grinder adjustments.
• Maintained cleanliness, hygiene standards, and workstation sanitation across shifts.

Beverage craft

Espresso extraction, milk texturing, microfoam, latte art, lattes, and flat whites. Signature beverage experience includes Salted Caramel Bodino and the Turtle Mocha lineup.

Equipment experience: La Marzocco and Nuova Simonelli espresso setups.

Earlier career

Social media management · Travel companies
Built experience in storytelling, audience engagement, and connecting people with travel experiences before moving into coffee and hospitality in Saudi Arabia.

Service approach

Active listening, personalised recommendations, efficient service under pressure, and a welcoming atmosphere. Focused on consistent drinks, dependable teamwork, and memorable guest experiences.

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