For café owners and managers
Practical training for your café team
Help your team work with confidence on your equipment, around your menu and service routines.
Training length and price are agreed around your starting level, goals and practice needs.
Group rates available. No external venue hire when you host training at your café.
What you will practise
- Connect coffee knowledge to each team member’s preparation, service or supervision role.
- Agree a shared routine for new staff.
- Review coffee quality and preparation workflow.
- Clarify repeatable supervision routines.
Learning focus
- Coffee knowledge — coffee types, growing and processing, roasting and blending, with depth tailored to each team member’s role and experience.
- New staff training: setup, espresso, milk, cleaning and service
- Coffee quality and workflow: grinder adjustment, waste and order handover
- Supervisor development: stock checks, coaching and daily controls
A proposal for your café
- Share your café location, staff count, current skill levels, equipment, menu and goals.
- Shafic checks machine access, space and whether to train during service or a quieter period.
- Agree modules, teaching time, practice groups, ingredients, equipment and follow-up.
- The quote itemises the minimum session fee, group rate where applicable, travel, materials, venue costs and payment terms.
- Accept the proposal and verify any agreed payment before confirmation. Finish with practical feedback and next steps.
What your café provides
Suitable equipment, permission to use the space, safe working access and sufficient practice time. Ingredients and consumables are agreed in the proposal.
Shared preparation, travel and instruction can support a group rate. External venue hire is zero when you provide the café; ingredients, travel and extra teaching remain explicit where applicable.
Learn with guidance
Clear demonstration, guided practice and constructive feedback.
Timing, location and price
Training length and price are agreed around your starting level, goals and practice needs.
In person in Kampala. Location and date by arrangement.
Price confirmed after discussing your requirements. Venue permission, equipment access and practice capacity are checked before payment.
Assessment and certificates
Practise the agreed tasks with Shafic, receive feedback and build your skills through further practice and reassessment.
A Smiling Barista certificate records the actual activities, modules or assessed skills completed. The practical checklist and certificate requirements are agreed with Shafic.
Preparation and revision
Your questions
Where will we learn?
At a suitable café agreed with you after checking permission, equipment and practice time.
How is payment arranged?
Shafic agrees the proposal and payment directly on WhatsApp. Confirmed Mobile Money recipient details are supplied separately.
Will I receive a certificate?
Certificate type and assessment requirements are agreed with Shafic. Certificates name the actual activities or assessed skills completed.
Your next cup starts here